If your keyboard is typing the wrong characters, follow these steps to troubleshoot and resolve the issue.
1. Check Keyboard Layout
-
Go to Settings:
-
Open
Settings
from the Start menu. -
Navigate to
Time & Language
. -
Select
Region & Language
.
Verify the Keyboard Layout:
-
Under
Languages
, select your language (e.g., English (United States)). -
Click
Options
. -
Ensure that the keyboard layout is set to
QWERTY
. -
If you use a different language, add the correct keyboard layout and remove the incorrect one.
2. Update Keyboard Driver
-
Open Device Manager:
-
Right-click on
This PC
. -
Select
Properties
. -
Click on
Device Manager
.
Update Driver:
-
Locate
Keyboards
and expand the list. -
Right-click on your keyboard device.
-
Select
Update driver
. -
Choose
Search automatically for updated driver software
. -
Follow the prompts to download and install the driver.
3. Roll Back Keyboard Driver
If updating the driver does not work, you can try rolling back to the previous driver version:
-
Access Keyboard Properties:
-
Right-click on the keyboard device in Device Manager.
-
Select
Properties
.
Roll Back Driver:
-
Go to the
Driver
tab. -
Click
Roll Back Driver
.
4. Uninstall Keyboard Driver
If rolling back the driver does not resolve the issue, you can uninstall the driver:
-
Uninstall Device:
-
Right-click on the keyboard device in Device Manager.
-
Select
Uninstall device
. -
Check
Delete the driver software for this device
and clickUninstall
.
Restart Your Computer:
-
Restart your computer to reinstall the driver automatically.
5. Run Keyboard Troubleshooter
-
Open Troubleshooter:
-
Go to
Settings
. -
Navigate to
Update & Security
. -
Select
Troubleshoot
.
Run Troubleshooter:
-
Find and run the
Keyboard
troubleshooter to diagnose and fix issues.
6. Check Registry Settings
-
Open Registry Editor:
-
Search for
regedit
and clickYes
to open the Registry Editor.
Verify Registry Values:
-
Navigate to the appropriate registry key.
-
Ensure
Value Name
is1
andValue Data
matches your language code (e.g.,00000409
for English (United States)).
7. Disable On-Screen Keyboard Number Pad
-
Open On-Screen Keyboard:
-
Search for
On-Screen Keyboard
and open it.
Disable Number Pad:
-
Click
Options
. -
Uncheck
Turn on numeric key pad
. -
Click
OK
.
8. Restore Your PC
-
Create Restore Point:
-
Go to
Settings
. -
Search for
Create a restore point
. -
Select
System Restore
.
Restore System:
-
Follow the prompts to choose a restore point when your keyboard was working properly.
-
Complete the restoration process and restart your PC.
By following these steps, you should be able to resolve most issues with your keyboard typing the wrong characters.